Terms of Service

1. About these terms

These Terms of Service (“Terms”) govern your access to and use of the ShareSmartAI website and services (the “Service”), provided by ShareSmartAI (“ShareSmartAI”, “we”, “us”). The product is called ShareSmart AI Skilled Agent. By creating an account or using the Service you agree to these Terms. If you use the Service for an organization, you confirm you are authorized to bind that organization, and “you” includes it.

If you have signed a separate written agreement with us, that agreement controls where it conflicts with these Terms.

2. The Service

ShareSmartAI turns documents into AI Skilled Agents: AI agents that answer questions about a document, follow rules you set (a “playbook”), and request your approval for decisions you reserve. They can interact with people and with other AI agents over protocols such as A2A and MCP.

We may improve, change or discontinue features. We will give reasonable notice of changes that materially reduce the Service you pay for.

3. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Tell us promptly at support@sharesmartai.com if you suspect unauthorized access.

You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract.

4. Your content

“Your Content” means documents, playbooks, questions, approvals and other material you submit to the Service. You keep all rights in Your Content.

You grant us a limited, non-exclusive license to host, process and display Your Content solely to provide and secure the Service for you, to support you, and to comply with law. You grant the same limited license to your chosen recipients only to the extent your sharing settings and playbook allow.

You are responsible for Your Content and for having the right to upload and share it. Do not upload content you are not permitted to share, or content that is unlawful, infringing or malicious.

5. AI Skilled Agents and outputs

Answers produced by an AI Skilled Agent (“Outputs”) are generated by AI and may be incomplete or incorrect. Answers cite the document they come from so they can be checked; you and your recipients should verify anything important before relying on it.

You decide what your AI Skilled Agent may share and which decisions need approval. Approving a decision, or choosing not to require approval, is your responsibility. Outputs are not legal, financial, security or other professional advice.

Other parties and their AI agents may interact with your AI Skilled Agent. We do not control those parties or their agents, and we are not responsible for how they use information you choose to share.

6. Acceptable use

You agree not to:

• use the Service to break the law or infringe the rights of others
• upload malware, or attempt to disrupt, probe or gain unauthorized access to the Service or other accounts
• misrepresent an AI Skilled Agent as a person, or use it to deceive or defraud
• scrape, reverse engineer or resell the Service except as we allow in writing
• use the Service to build a competing product, or to train a machine-learning model on Outputs without our permission

We may remove content or suspend accounts that violate this section.

7. Plans, fees and billing

Plans are priced by the number of documents you publish each month, as shown on our pricing page. Readers and the AI agents that ask your AI Skilled Agent questions do not count toward your volume. Paid plans renew for the period you choose (monthly or annual) until cancelled. Fees are in US dollars, exclude taxes unless stated, and are non-refundable except where law requires or we state otherwise.

Pricing shown during early access may change. We will confirm the price before you are billed and give notice before any change applies to an existing subscription. If you exceed your plan’s monthly volume we will tell you and help you move to a suitable plan.

8. Free plan and early access

The Starter plan and any early-access or beta features are provided to help us improve the Service. They may be changed, limited or withdrawn, and are provided “as is” to the extent permitted by law.

9. Confidentiality and security

We use administrative, technical and organizational measures designed to protect Your Content, described on our Security page. We will treat Your Content as confidential and will not disclose it except as these Terms, your settings or the law allow. No system is perfectly secure, and we cannot guarantee absolute security.

10. Privacy

Our Privacy Policy explains how we handle personal information. It forms part of these Terms.

11. Our intellectual property

The Service, including its software, design and documentation, belongs to ShareSmartAI and its licensors. We grant you a limited, revocable, non-transferable right to use the Service under these Terms. If you give us feedback, we may use it without restriction or obligation to you.

12. Third-party services and protocols

The Service may work with third-party services, AI models and protocols (such as A2A and MCP). Their availability and terms are outside our control, and your use of them may be subject to their own terms.

13. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, if your use creates security or legal risk, or if fees are overdue, and we will give notice where reasonably possible.

After termination we will delete or return Your Content on request, subject to our retention practices and legal obligations. Sections that by nature should survive termination will survive.

14. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that Outputs will be error-free.

15. Limitation of liability

To the maximum extent permitted by law, ShareSmartAI will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for claims relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim, or USD 100 if you use only the free plan. Nothing in these Terms limits liability that cannot be limited by law.

16. Indemnity

You will defend and indemnify ShareSmartAI against third-party claims arising from Your Content or your breach of these Terms, to the extent permitted by law.

17. Changes to these Terms

We may update these Terms. We will post the new version with its date and, for material changes, notify you by email or in the Service before they take effect. Continued use after the effective date means you accept the updated Terms.

18. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. The state and federal courts located in California have exclusive jurisdiction over disputes, unless applicable law gives you the right to bring a claim elsewhere.

19. General

If a provision is unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms are the entire agreement between you and us about the Service, unless you have signed a separate agreement.

20. Contact

Questions about these Terms: legal@sharesmartai.com.